Responsibilities

As an Application Specialist, you will use your experience to help adapt our agencies business processes to the newly installed solutions. This results-driven professional will be responsible for helping agencies prioritize and adapt their needs within a given timetable. Primarily, you will aid in the installation, training, and adapting our product suite during the implementation timeline and manage the day-to-day tasks to keep the customer to the configuration timeline.

• Implementation, configuration, and training of core software
• Setting of goals and expectations for configuration timelines with our customers
• Tracking and reporting on actual progress made by customers to the internal project group
• Working with software developers and project support teams
• Meeting with system users to understand common workflows and scope
• Helping agencies to meet needs with out of the box solutions
• Communicating findings to technical and non-technical colleagues
• Other duties as assigned

Education / Qualifications

• A bachelor's degree in computer science or related field or commensurate, documented experience in a role with similar responsibilities.
• MSSQL or Oracle database and scripting knowledge and experience is preferred but not required.
• SSRS Report writing knowledge and experience is preferred but not required.
• Microsoft Power BI knowledge and experience is preferred but not required.
• Experience in public safety workflows and software preferred but not required.
• Excellent communication and critical thinking skills.
• Good organizational skills and detail-oriented mindset.

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About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Hexagon's Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.

Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.

Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon's Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.

* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.

Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.