Description

Description

About the Role:

We are looking for a seasoned Scrum Master to lead agile delivery teams focused on digital banking transformation, with a strong emphasis on customer onboarding, lending products, and core banking integration. The ideal candidate will bring deep domain expertise, agile leadership, and a passion for driving customer-centric innovation. As a Scrum Master you will be reporting to the Senior Vice President-Delivery while collaborating with other teams in Delivery as well as stakeholders in different areas of the bank.

What You'll Be Doing:

Agile Leadership & Delivery

• Champion agile principles and practices across cross-functional teams.
• Facilitate Scrum ceremonies and ensure sprint discipline and cadence.
• Drive sprint planning, backlog grooming, and release planning with Product Owners.
• Monitor sprint progress and proactively manage risks and dependencies.
• Foster a high-performing team culture focused on collaboration, ownership, and continuous improvement.

Domain Expertise & Solution Delivery

• Lead delivery of digital solutions for customer onboarding, loan origination, credit assessment, and disbursement workflows.
• Collaborate with cross-functional business and technology stakeholders to drive customer journey deliveries.
• Work closely with architects and developers to ensure scalable and secure solution design.

Stakeholder Engagement & Governance

• Act as a key liaison between business, technology, and operations teams.
• Provide regular updates to senior leadership on delivery status, risks, and mitigation plans.
• Ensure compliance with regulatory, security, and data privacy standards.
• Support change management and financial tracking and governance on the project.

What We're Looking For:

• Bachelor's or Master's degree in Computer Science, Information Technology, or related field including certification such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Agilist.
• 5-8 years of experience as a Scrum Master or Agile Delivery Lead.
• Financial services industry experience is an added advantage.

What's In It For You:

• Competitive, performance-linked compensation
• Medical coverage for you and your family
• Comprehensive life insurance
• Inclusive and diverse workplace culture
• Career development and fast-track growth opportunities
• Mentorship from industry experts

Skills

• Exposure to Agile at Scale frameworks (SAFe, LeSS, Nexus).
• Experience with digital onboarding platforms, loan origination systems, or customer experience tools.
• Experience with Finacle is highly desirable, and exposure to digital banking platforms is essential.
• Proven track record in delivering digital banking solutions, especially in customer onboarding and lending products.
• Strong understanding of banking processes, credit lifecycle, and KYC/AML requirements.
• Hands-on experience with Finacle or similar core banking platforms.
• Familiarity with API integrations, microservices, and cloud-native architectures.
• Proficiency in agile tools like JIRA, Confluence, and Azure DevOps.

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