Description

One of the first human genetics departments in the country, the Department of Medical and Molecular Genetics at IU School of Medicine has a rich history of training geneticists and genetic counselors and providing genetic consultation and counseling services. Currently ranked 5th in the nation among Genetics Departments for NIH Funding, received in 2023, the department contributes to the understanding of numerous genetic conditions through the integration of basic research in genetic and genomic mechanisms, translational research in disease models, and clinical trials in rare and common genetic diseases.

Job Summary

In this role, the OpenSpecimen Administrator will serve as the primary technical and functional expert for managing, configuring, and supporting the OpenSpecimen biobanking platform. The Administrator will collaborate closely with researchers, IT teams, and laboratory staff to ensure the system is optimized for data integrity, user accessibility, and compliance with institutional and regulatory requirements.
Department-Specific Responsibilities

• Configures and maintains OpenSpecimen modules, workflows, and integrations with other research systems.
• Provides user support, training, and documentation for researchers and staff using the platform.
• Monitors system performance, troubleshoot issues, and coordinate with vendors or IT when escalations are needed.
• Ensures adherence to data governance, privacy, and security policies.
• Partners with research teams to customize solutions that streamline specimen tracking and data management.
• Stays current on OpenSpecimen updates, new features, and best practices to recommend improvements.

General Responsibilities

• Provides specialized customer support through provisioning, creation of projects or workspaces within applications, and/or customizing products to customer specifications.
• Troubleshoots and analyzes problems and bugs in applications and products.
• Performs complex upgrades, releases, customization, and documentation of work according to team's established methodology.
• Performs programming, scripting, and modifications of application and products for corrective action.
• Collaborates with technical and functional business clients and teams within the central information technology organization.
• Contributes to project planning, objective formulation, task estimation and evaluation of customer requests.
• May train, mentor and provide guidance and feedback to less experienced staff.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION
Required

• Bachelor's degree (preferably in computer science, business systems, or related field)

WORK EXPERIENCE
Required

• 2 years customer/application support, programming, or related experience

SKILLS
Required

• Proficient communication skills
• Demonstrated problem solving skills
• Ability to simultaneously handle multiple priorities
• Demonstrated customer service skills
• Quickly troubleshoots and resolves problems
• Performs work independently with minimal supervision
• Effectively coaches and delivers constructive feedback

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Additional Information

This position is grant funded with expected annual renewals. Renewals are contingent on the availability of grant funds.
This position is not eligible for visa sponsorship.

Work Location

IU Indianapolis
This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Advertised Salary

Selected candidate will be offered $63,755.12 - $73,755.12 annually based on commensurate experience and internal equity within the department.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Career
FLSA: Exempt
Job Function: Information Technology
Job Family: Software/App, Admin & Analysis
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.