Description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Job Profile Summary

The Infrastructure Optimization Analyst is a cross-functional enabler supporting global platform-specific engineering and operations teams (UNIX, Windows, VMware, Mainframe, Computer Operations, Automation). The role emphasizes:

• Process improvement
• Dashboards and trend analysis
• Compliance and governance
• Cross-platform coordination

Key Responsibilities

• Process Improvement & Optimization:
  • Partner with platform managers to identify inefficiencies and implement enhancements.
  • Standardize documentation, onboarding, and workflows.
• Technology Integration:
  • Deliver integration of tools like Dynatrace (monitoring), Sentinel (log analytics), and Copilot (AI).
• Metrics & Reporting:
  • Leverage platforms such as Power BI and Ansible.
• Governance Support:
  • Align IT services with organizational goals and compliance standards.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 2+ years in IT operations, ideally with leadership experience.
• Familiarity with ITIL, Lean, or Six Sigma.
• Proven success in managing cross-functional initiatives.

Must-Have:

• Knowledge of IT Operations, Engineering, or Infrastructure roles with broad platform exposure.
• Experience with enterprise tooling (e.g., ServiceNow, Confluence, Power BI, Dynatrace).
• Familiarity with ITIL practices, change/incident/problem management, and control/audit frameworks.
• Knowledge in reporting, dashboards, and process optimization.
• Problem-Solving: The ability to identify and resolve operational issues effectively.
• Analytical Skills: Proficiency in analyzing data and making informed decisions.
• AI/ML Awareness: Understanding of how artificial intelligence and machine learning can be applied to infrastructure optimization, including anomaly detection, predictive analytics, and automation of routine tasks.

Nice-to-Have:

• Experience in regulated industries such as financial services.
• Exposure to automation tools (Ansible, Terraform, scripting).
• Understanding of DR/BCP, cloud-readiness, and enterprise security standards.
• Familiarity with AI/ML platforms or frameworks (e.g., Azure ML, TensorFlow, PyTorch) and their integration into operational workflows.

Salary Range:
$80,800 - 133,400 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected] .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.